Operating since 2003, PT. Prima Teknologi has so many experiences in develop a product and expand the telecommuniation services for customer. The experiences of doing the business have constructed a base or pattern of manner to satisfy the customer even more. They are not only in terms of skills and knowledge,but also in terms of administration procedure, selecting devices and tools, documentation of problem solving and so on. PT. Prima Teknologi was developed advanced Telecommunication Services for Indonesian Telecommunication business especially Telephone Services Provider included Installation, Commissioning, Project Management and Warranty. PT. Prima Teknologi has so many partnership with Telephone Services Provider in Indonesia to develop an advanced Service with human Technology which can increase the Service Quality for Telephone Services Provider and it can impacts to customer satisfaction and profit for Telephone Services Provider itself.